Terms and Condition

1. Generally
Infoband Innovation AB with organisation number 556520-0309. Infoband is a Swedish company manufacturing and selling identification, tagging, safety and other “just in case…” products.
We reserve the right to write errors on the website, such as errors in product description or prices. VAT no. SE556520030901.

2. Orders
Terms and condition apply to orders made directly to Infoband Sweden AB. If there is a local distributor in your country/region, the order will be supplied by them and their terms and conditions will applies.
Minimum order Quantity (MOQ)
Retailers MOQ is 12-pcs per design
Distributors MOQ is 144-pcs per design
Custom Made Infoband MOQ is 100 pcs
Place your order at our website or e-mail; order@infoband.com

3. Prices and Payment
All prices in our website includes VAT. At checkout you can see the total price of your order. If you have a valid VAT number the tax will be deducted at check-out.
All payments are made by credit card. Pre-approved retailers and distributors can also choose payment by invoice.

 

 

4. Production time, Freight and Shipping
4.1 Freight and Shipping – Consumers

Free shipping worldwide!

Order 1 or 100. We will make sure to pack and send your order within 1 working day. Patagonia, Sydney, Nairobi, New York, Bombay or Stockholm – Regardless where you live, we will ship it to you for free.

Shipping time however, will vary – all depending if you are on the other side of the world from us, or just around the corner.

Deliverytime (Normally)
Delivery time: 2-5 business days within EU
Delivery time: 7-14 business days outside EU

4.2 Freight and Shipping – Retailers & Distributors

Retailers
Shipping cost within EU is 40 Euro
Shipping cost outside EU is 75 USD

Distributors
Shipping cost within EU is 80 Euro
Shipping cost outside EU is 150 USD
Free shipping when you buy 10 boxes or more!

Deliverytime (Normally)
Delivery time: 2-5 business days within EU
Delivery time: 7-14 business days outside EU

4.2 Freight and Shipping – Custom Made Infoband

Shipping cost – depends on volume

Production time:
Normally 2-3 weeks after we received purchase order with correct files for design

Deliverytime (Normally)
Delivery time: 2-5 business days within EU
Delivery time: 7-14 business days outside EU

5. Returns
If you are not 100% happy with your order, please let us know and we’ll be happy to replace it or take it back.

6. Complaint
If you get damaged or defective goods, we will of course be responsible for the shipping cost. We do our best to resolve your complaint as soon as possible, with new goods or refund payment. Please contact us as soon as possible if you have any complaints.

8. Force Major
Infoband is exempted from the penalty for failure to fulfill certain obligations under these Terms, if the failure is due in liberating circumstances as described below and the circumstance prevents, obstructs or delays completion. Relieving circumstances include measures or omissions from government, new or amended legislation, labor market conflict, blockade, fire, flood, tampering or accident event. Force majeure also includes government decisions that negatively affect markets and products, such as decisions on warnings, sales bans and more or an abnormal drop in the market.

9. Privacy Policy
When you place an order with us, you provide your personal information. We save the following personal data about our customers: first name, last name, email address, personal number, address, zip code, city, country and phone number. When you sign up for our newsletter, we will save your name and e-mail address. We at Infoband protect your privacy.

10. Disputes
Disputes should primarily be resolved in agreement after discussion with Infoband´s customer service. If agreements can not be reached, disputes will be settled under Swedish law, by the Swedish court in Helsingborg, Sweden.